The Workflow (BPM) module in Zeroplat provides a powerful Business Process Management (BPM) system that enables organizations to design, automate, and monitor their business processes with ease.
With workflows, you can transform manual, repetitive tasks into automated flows that ensure efficiency, accountability, and consistency across your organization. Whether it’s approving salary requests, onboarding new employees, or handling customer support cases, Zeroplat workflows empower you to streamline operations.
Key Features
🔹 Visual Workflow Builder
Design workflows through a drag-and-drop interface. Define steps, assign responsibilities, and configure approval rules — no coding required.
🔹 Process Automation
Automate approvals, notifications, and decisions. For example, salary requests can be routed to managers for approval or rejection, based on predefined rules.
🔹 User, Role, and Organization-Based Approvals
Workflows in Zeroplat can be approved at multiple levels:
- User-specific approvals
- Role-based approvals
- Organization unit-based approvals
This ensures flexibility and precise control over business rules.
🔹 Inbox & Outbox
- Inbox: Displays tasks awaiting user action or approval.
- Outbox: Shows processes initiated by the user, along with their current status.
🔹 Audit & History
Track every step of a workflow. View detailed logs of completed, pending, and rejected actions for full transparency and accountability.
🔹 Integration Ready
Connect workflows with APIs, databases, or external systems to extend functionality and automate end-to-end business processes.
Why Workflow (BPM)?
- Boost Efficiency: Reduce delays and manual errors with automation.
- Ensure Compliance: Define structured processes that meet organizational standards.
- Enhance Collaboration: Assign clear responsibilities within and across teams.
- Gain Visibility: Monitor real-time workflow execution and identify bottlenecks.
✅ In short, the Workflow (BPM) module transforms how organizations operate by digitizing and automating approval processes. It ensures that business processes are efficient, transparent, and aligned with organizational rules.